Privacy Policy

At OpenMusic.ai, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, and services.
By using OpenMusic.ai, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you register for an account, subscribe, or contact us, we may collect:

  • Name and email address
  • Billing details and payment information
  • Account preferences and settings
  • Any messages or support requests sent to us

b. Usage Data

We automatically collect information about how you interact with our platform, including:

  • IP address, browser type, device information
  • Pages visited and time spent on site
  • Music generation prompts and usage analytics
  • Referring URLs and general location (country/city level only)

c. Cookies and Similar Technologies

We use cookies and tracking tools to:

  • Personalize your experience
  • Measure site performance
  • Analyze usage to improve services
    You may disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We process your data for the following purposes:

  • To deliver, operate, and improve our AI music generation services
  • To provide account support and technical assistance
  • To communicate service updates, promotions, or important notices
  • To process payments securely
  • To comply with legal obligations and prevent fraudulent activity
    We do not sell, rent, or trade your personal information to third parties.

3. Data Security

We use modern encryption protocols, SSL/TLS connections, and secure databases to protect your data. Access to personal information is restricted to authorized staff only.
However, no system is completely secure, and we cannot guarantee absolute protection from all potential threats.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal or tax obligations
  • Resolve disputes and enforce agreements
    When your account is deleted, associated data will be securely removed or anonymized within 30 days.

5. Your Rights (GDPR & CCPA)

Depending on your region, you may have the following rights:

  • Access: Request a copy of your stored data.
  • Correction: Update or correct inaccurate information.
  • Deletion (“Right to be Forgotten”): Request permanent removal of your data.
  • Portability: Request an export of your personal data.
  • Objection: Opt out of certain processing or marketing uses.
    To exercise these rights, contact us at [email protected].
    We will respond within 30 days.

6. Third-Party Services

We may use trusted third-party services for:

  • Payment processing (e.g., Stripe, PayPal)
  • Analytics (e.g., Google Analytics)
  • Cloud hosting and storage
    These partners comply with relevant data protection laws and use your data only as necessary to support our services.

7. Children’s Privacy

OpenMusic.ai is not intended for users under the age of 13.
We do not knowingly collect personal data from children.
If we become aware of such data collection, it will be deleted immediately.

8. International Data Transfers

As we operate globally, your information may be stored or processed outside your country of residence.
We ensure all transfers comply with GDPR and other applicable data protection standards.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or our business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
Significant changes may also be communicated via email or dashboard notification.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:
📩 Email: [email protected]
🌐 Website: https://www.openmusic.ai
We respond to all privacy-related requests Monday to Friday, 9 AM – 6 PM (UTC).